7 Success Mantras for Quality Management
It’s true that Quality comes at a cost. However, even though purchasing quality materials comes at an additional and often hefty cost, implementing quality management practices need not. Just as we prioritize the quality of the final product we need to prioritize the creating and implementing of processes that can ensure quality through all the stages of delivering that final product ie a completed project. And since rework and return trips cost time and money and a job isn’t deemed ‘done’ until it reaches 100% quality, how about going the extra mile to ensure that everything gets done 100% right the first time? Here are my thoughts on how that can be achieved.